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  • Compliance

    South Africa: Lonmin-02/Marikana

    South Africa
    16 Jun 2015
    Compliance Monitoring

    Compliance Investigation Report & IFC Management Action Plan available. Case under compliance monitoring. Status as of December 11, 2023. 

    Open
    South Africa: Lonmin-02/Marikana
  • Assessment

    Serbia: Morava Corridor Motorway-01

    Serbia
    23 Aug 2023
    Assessment

    The case is currently under assessment. Status as of December 1, 2023.

    Open
    Serbia: Morava Corridor Motorway-01
  • Assessment

    Uzbekistan: Zarafshan-01

    Uzbekistan
    25 Jul 2023
    Assessment

    Case currently under assessment. Status as of November 22, 2023. 

    Open
    Uzbekistan: Zarafshan-01
Our Mandate

We work to address complaints from people affected by IFC and MIGA projects fairly, objectively, and constructively while enhancing the environmental and social outcomes of IFC and MIGA projects. 

Our Mandate
How We Work

Our three complementary roles work cohesively to facilitate the resolution of complaints, enhance project outcomes, foster accountability and catalyze learning.

How We Work
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Dispute Resolution

We help resolve complaints through a neutral, collaborative, problem-solving approach that contributes to improved outcomes.

Compliance

We review IFC and MIGA's compliance with environmental and social policies, assess related harm, and recommend remedial actions.

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Advisory

We provide advice to improve performance on environmental and social sustainability to reduce the risk of harm to people and the environment.

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